FAQ

 

Frequently Asked Questions (FAQ)

Ordering:

  • How do I place an order?
    Browse our collection, select items, choose size and color, then click "Add to Cart" and proceed to checkout.

  • Can I modify or cancel my order?
    Orders can be modified or canceled within 24 hours. Contact us at labelledanoise@gmail.com for assistance.

Shipping:

  • What are your shipping options?
    We offer Standard and Express shipping. Costs and delivery times are shown at checkout.

  • Do you offer international shipping?
    Yes, we ship internationally to select countries. Availability and cost are shown at checkout.

  • How can I track my order?
    Track your order with the confirmation email and tracking number provided.

Returns & Exchanges:

  • What is your return policy?
    Returns are accepted within 15 days for items in original condition. Visit our Return Policy page for details.

  • How do I exchange an item?
    Contact us at labelledanoise@gmail.com with your order number to initiate an exchange.

Product Information:

  • How do I know which size to order?
    Check the size guide on each product page or contact us for help.

  • What materials are your products made from?
    Material details are listed on each product page.

Account Information:

  • Do I need an account to order?
    No, but creating an account allows faster checkout and order tracking.

  • How do I reset my password?
    Click "Forgot Password" on the login page to reset it.

Payments:

  • What payment methods do you accept?
    We accept major credit cards, PayPal, and other secure methods at checkout.

  • Is my payment information secure?
    Yes, we use secure encryption to protect your data.

Contact Us:

Thank you for shopping with Labelledanoise!


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